Refund Policy

Thank you for choosing Streamed Television. This Refund Policy outlines the terms under which refunds may be granted for IPTV subscription purchases made through our website (“Services”). By completing a purchase, you agree to the conditions set forth below.

1. Refund Eligibility

1.1 Refunds may be considered in the following cases:

Technical Issues: If you experience persistent service interruptions or technical problems that cannot be resolved despite reasonable troubleshooting efforts by our support team.

1.2 Eligibility for refunds is assessed on a case-by-case basis. We take into account the specific situation and information provided with each request.

2. How to Request a Refund

2.1 To initiate a refund, please contact our customer support team within [insert timeframe – e.g., 3 or 7 days] of your purchase. Please include:

Your order details (order number, purchase date)

A clear explanation of the issue or reason for the request

2.2 Additional information or documentation may be required to evaluate your claim. Failure to provide requested details may result in denial of the refund.

2.3 Approved refunds will be processed using the original payment method. Processing times may vary based on your financial institution.

3. Non-Refundable Items

3.1 The following are not eligible for refunds:

Activated Subscriptions: Once a subscription has been activated or accessed, it is deemed consumed and is non-refundable.

If you use a free trial and then choose a subscription, you may not be eligible for a refund

3.2 If a refund is approved, all associated access to content and services will be revoked or disabled immediately.

4. Disputes and Chargebacks

4.1 If you have any concerns or disagreements regarding your purchase, we strongly encourage you to contact our support team first. We are here to help and resolve any issues.

4.2 Filing a dispute or chargeback without contacting us first may result in the suspension or permanent termination of your account and services.

5. Changes to This Policy

5.1 We reserve the right to modify this Refund Policy at any time, without prior notice. Any updates will take effect immediately upon being posted on our website. We recommend checking this policy periodically for updates.